about the company.
Our client is a leader in financial services, offering innovative and intelligent solutions to clients in more than 100 countries.
about the job.
- Full accountability for the E2E query resolution raised by clients including but not limited to settlements and corporate actions, tax and income
- Analyse client transactional data via the latest technology and digital tools in order to identify client trends and behaviours
- Drive resolution and management of client queries, leverage internal teams globally and regionally
- Daily contact with clients by email and phone calls, and attend client meetings
- Monitor and resolution of risk indicators to ensure clients are aware of any issues
skills & experiences required.
- Around 7 years experience as a Custodian or Prime Broker with a focus on client service and operations
- Ability to work closely with business partners and be flexible to follow tight deadlines
- Strong financial markets product knowledge and understanding of the transaction life cycle in Custody
- Excellent communication skills in Chinese and English
- Strong analytically and problem solving skills
... Interested candidate please feel free to share your updated resume to Eunis Tam at eunis.tam@randstad.com.hk