cs officer - japanese speaking in Hong Kong

cecilia ng, randstad hong kong
job type
HK$ 18,000 - HK$ 22,000 per year

job details

hong kong
sourcing & procurement
job type
working hours
HK$ 18,000 - HK$ 22,000 per year
reference number
cecilia ng, randstad hong kong
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job description

about the company.

Our client is a well-known e-commerce platform with a good reputation in the industry. They have generated more than 50 millions of revenue last year. The are currently looking for a customer service officer to join their team. This is a new headcount.

about the team.As a Customer Service Officer, you will be responsible for
  • Providing professional customer service to Japanese customers and ensure their high satisfaction
  • Performing data entry/ data processing in order management system
  • Dealing with customer enquiries and demands in a timely manner
  • Delivery administrative works and any ad-hoc duties assigned
skills & experiences required.
  • Diploma or above
  • At least 1 year of experience in customer service
  • Proficient in MS Word and Excel
  • Native Japanese and great command of spoken and written English and Cantonese
  • Great interpersonal and communication skills
  • Immediately available is a bonus

about the package

  • 5 Days working
  • Discretionary Bonus
  • Fixed working hours
  • Medical and Dental insurance
  • Performance bonus
  • Stable business growth

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Cecilia NG at 22323444.

If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.


no additional skills required


no additional qualifications required

educational requirements

Associate Degree/Diploma