crm manager - b2c, mnc, $60k x 13 months in Hong Kong

posted
contact
alexis ku, randstad hong kong
job type
permanent
salary
HK$ 50,000 - HK$ 60,000 per month
apply now

job details

posted
location
hong kong
specialism
marketing, digital & PR
job type
permanent
working hours
Full-Time
salary
HK$ 50,000 - HK$ 60,000 per month
reference number
91M0133524_1557915190
contact
alexis ku, randstad hong kong
apply now

job description

about the company

Our client is a market leader within the Consumer Retail area. They are looking for a CRM Manager (new role) to support their new loyalty initiatives in the region.
about the job
  • Act as the voice of the region in participating in Global and Regional as well as participate in frequent regional meetings for the CRM core action group responsible for CRM initiatives and programs
  • Develop and present regular competitive analysis and audits of CRM best practices and turn analysis into ground breaking insights and new ideas for the region
  • Elevate the capability of CRM and the standards of CRM program execution
  • Ensure the understanding and deployment of the CRM program and that it is aligned with the overall goals of the Asia Pacific region
  • Deliver any reporting on KPIs and develop a monthly recap summary for senior management in the region
  • Foster cross-functional relationships with the central team and ensure the region is well represented in the global initiatives
  • Work closely with Digital Marketing & eCommerce teams for Data Analysis and conduct market research for CRM initiatives
skills & experiences required
  • Bachelors/university degree
  • Proven experience in CRM Marketing within B2C area
  • Team management experience is a plus
  • Data driven and have a sound understanding of campaign analytics
  • Excellent communication skills in English & Mandarin

Click “Apply Now” or send your CV to alexis.ku@randstad.com.hk to capture the opportunity. If you have any question, please feel free to contact Alexis Ku at +852 2232 3433.

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree