crm / loyalty - senior marketing executive / assistant manager in Central and Western District

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job details

central and western district
marketing, digital & PR
job type
HK$ 18,000 - HK$ 25,000 per year
reference number
alexis ku, randstad hong kong
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job description

About the company

Our client is a listed company and market leader in the industry. They are looking for passionate candidate who are experinced in CRM/Loyalty Marketing to join their team. As they are still growing fast in terms of business size, great salary package and career development is forseeable.


  • Plan and execute retention programs logistics from end to end for services and products launch
  • Prepare customer communication including SMS / MMS and digital medium for targeted customer groups
  • Prepare internal communication including program briefing and updates
  • Monitor offer effectiveness and quota system with daily updates of retention programs
  • Prepare retention program results update and post launch analysis
  • Conduct analysis to identify cross sell and up-sell potential among in-base customers
  • Monitor customer base movement by providing regular segmentation analysis
  • Monitor and enhance retention program logistic flow


  • 3 years of experience in Marketing / Product Support
  • Analytical mind and able to literate the concept of customer journey
  • Good written and verbal communication skills in English and Chinese
  • Self-motivated, detail-oriented and able to work independently
  • Proficient in MS office applications (Excel, PowerPoint, Words and Chinese Typing)
  • Good team player with positive attitude
  • Candidates with more experience will be considered as Assistant Manager

Click “Apply Now” or send your CV to to capture the opportunity. If you have any question, please feel free to contact Alexis Ku at +852 2232 3433.