about the company.Our client runs over 250 retail outlets in Asia, including Hong Kong, China, Macau, Singapore and Malaysia. It is one of the most reputable and trusted integrative health and wellness company with a unique heritage in Chinese Medicine. With more than a century of history, it is now the largest Chinese Medicine groups in Asia. To cope with their expansions in Hong Kong, they are currently looking for a
CRM Officer to join and bring in new inspirations.
about the team.Reporting to the Marketing Manager, you are expected to take lead in all loyalty campaigns and work cross functionally to roll out the programs. The office is located in the New Territories - so you will be provided with free shuttle bus to help ease your transportation trip if you live in the city.
about the job.
...
- Manage CRM retention and acquisition programs from customer segmentation, audience setting, communication and after-campaign tracking
- Work cross functionally on eCommerce, social media and retail communication roll-out
- Prepare CRM data analysis for senior management's review; as well as to provide insights and areas of opportunities
- Support CRM project development and consumer journey setting
- Work with external parties on partnerships, events and potential marketing activities
skills & experiences required.- Degree holder in Marketing, Business or any relevant disciplines in preferred
- 2+ years of relevant CRM experience within the FMCG, retail, pharmaceutical sector
- Open to candidates from clerical and secretarial background
- Proficient in Excel is required
- Ability to work independently and under pressure
- Candidates with more experience will be considered as Senior Officer
Interested parties, please apply directly with your most updated resume along with your latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.