crm executive - 2 years experience, listed company in Central and Western District

posted
contact
alexis ku, randstad hong kong
job type
permanent
salary
HK$ 15,000 - HK$ 25,000 per month
apply now

job details

posted
location
central and western district
specialism
marketing, digital & PR
job type
permanent
working hours
Full-Time
salary
HK$ 15,000 - HK$ 25,000 per month
reference number
91M0127409_1543291308
contact
alexis ku, randstad hong kong
apply now

job description

About our client

Our client is one of the leading groups in HK. Currently, they are looking for passionate talents to join their Loyalty Marketing Team.

Responsibilities

  • Plan and execute loyalty marketing logistics from end to end
  • Prepare customer communication including SMS / MMS and digital medium for targeted customer groups
  • Prepare internal communication including program briefing and updates
  • Monitor offer effectiveness and quota system with daily updates of retention programs
  • Prepare retention program results update and post launch analysis
  • Conduct analysis to identify cross sell and up-sell potential among in-base customers
  • Monitor customer base movement by providing regular segment analysis
  • Monitor and enhance retention program logistic flow

Requirements

  • Degree in Marketing / Business Administration or related disciplines
  • 2 years of experience in Marketing / CRM / Loyalty Program
  • Analytical mind and able to literate the concept of customer journey
  • Good written and verbal communication skills in English and Chinese
  • Self-motivated, detail-oriented and able to work independently
  • Proficient in MS office applications (Excel, PowerPoint, Words and Chinese Typing)
  • Good team player with positive attitude

Click “Apply Now” or send your CV to alexis.ku@randstad.com.hk to capture the opportunity. If you have any question, please feel free to contact Alexis Ku at +852 2232 3433.

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree