country tech manager - service delivery in Hong Kong

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job details

hong kong
information technology
job type
reference number
ian luong, randstad hong kong
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job description

about the company.

The client is one of the largest banks in the world. They have established a new tech management team and they are seeking a strong service delivery candidates to join.

about the job.

You will be the tech face and voice to your internal users and take primary ownership in business engagement and communication to influence/drive future tech agenda.

Your responsibilities will include:

  • Reviewing progress of Group IT service improvement initiatives for the country and escalating and contributing ideas as appropriate
  • Ensuring that Group IT teams respond to all forms of end-to-end Banking Product technology risk needs
  • Ensuring that the Technology change management process caters for banking change needs
  • Communication of country business strategy and direction and regulatory requirements to service delivery & tech service teams
  • Influence CM, SD & TS to evolve country/region technology roadmaps for business and infrastructure needs
  • Provide technology thought leadership and influence country business strategy with the effective and innovative deployment of technology
  • Provide Banking Product technology governance and participate and lead forums to address service, risk, and quality, and communicate initiatives and improvements

skills & experiences required.

  • Bachelor’s degree or equivalent work experience
  • Knowledge of change management tools and processes
  • Demonstrable understanding of resource management
  • Possesses an approachable style, with a proven ability to manage and motivate staff

Interested candidates can apply through this portal or email your CV to

For questions, please contact Ian Luong at 2232 3440.