client support specialist - native mandarin in Hong Kong

posted
contact
yoyo chan, randstad hong kong
job type
permanent
salary
HK$ 15,000 - HK$ 18,000 per month

job details

posted
location
hong kong
specialism
sales
job type
permanent
working hours
Full-Time
salary
HK$ 15,000 - HK$ 18,000 per month
reference number
91M0125908_1572322316
contact
yoyo chan, randstad hong kong

job description

About the company

Our client is a global financial-related company that provides services in business-to-business transactions to customers worldwide. They are currently looking for a Client Support Specialist to assist the team.

Job responsibility

  • Analyse customers’ needs and deliver proper assistance align with their business principles
  • Handle clients’ inquiries and concerns through emails, live chats and social media platforms in a professional manner
  • Maintain long term and friendly relationships with high net worth clients across Greater China
  • Work closely with internal teams, eg. Financial, IT, Sales, Marketing and Operations departments for project execution
  • Accomplish follow-up tasks and reports

Job requirements

  • Bachelor’s degree holder
  • 1-2 working experience, fresh graduates are also welcomed
  • Prior internship / part- time experience in large corporate is preferred
  • Native in Mandarin and Fluent in English
  • You MUST have the right to work in Hong Kong (HK perm / IANG / Dependent visa etc)

Click “Apply Now” or contact Yoyo Chan at yoyo.chan@randstad.com.hk / 2232-3488 for application.

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree