client success manager, fintech in Hong Kong

posted
contact
zoe so, randstad hong kong
job type
permanent
salary
HK$ 30,000 - HK$ 50,000 per month

job details

posted
location
hong kong
specialism
sales
job type
permanent
working hours
Full-Time
salary
HK$ 30,000 - HK$ 50,000 per month
reference number
91M0148110_1601286547
contact
zoe so, randstad hong kong
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job description

Our client is a global FinTech company, they are looking for a Client Success Manager for the Hong Kong team.

About The Role

  • Manage and maintain relationship with existing clients and identify upselling opportunities
  • Provide daily monitoring supports, client supports and resolve simple technical issues via calls, emails and in person meetings
  • Work closely with internal teams on delivering client support services
  • Deliver product trainings to potential and existing clients and handle ad hoc related tasks

Requirements

  • Bachelor degree or above
  • At least 3 years of experience working in a sales support / client facing positions in financial / FinTech market
  • Basic understanding on programming languages
  • Proactive & passionate
  • Excellent communication skills in English and Chinese

Interested parties, click “APPLY NOW” or share your CV to zoe.so@randstad.com.hk for application. Only shortlisted candidates will be contacted.

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree