about the company
Our client is a leading foreign commercial bank. It has a strong presence across Asia and North America and has a very promising growth in recent years. They are currently looking for a senior Account Operations Manager for their client services team. The ideal candidate will have 5 to 8 years of experience in account opening and supporting sales(RMs) within commercial or corporate banks.
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about the job
- Lead and supervise team members, offering professional guidance and leadership to team members
- Handle daily administrative responsibilities and operational support for RMs
- Manage account opening process, including client onboarding, name screening and KYC check
- Meet internal monitoring requirements for existing portfolios, which involves performing KYC reviews for accounts, monitoring financial, and preparing reports
- Managing loan and deposit rollovers, providing rate quotations, addressing client transaction requests and inquiries via phone or email, and more
- Deliver exceptional and prompt service to clients, ensuring their needs are met effectively
skills & experiences required
- Bachelor's degree in any disciplines
- At least 5 years of experience in account opening and supporting sales(RMs)
- Prior experience in commercial/corporate bank will be an advantage
- Good command of English, Cantonese and Mandarin is a must
- Good interpersonal and communication skills
To apply online, please click on the link below. Alternatively, for a confidential discussion please contact Kira Tang on + 852 2232 3492 or email: kira.tang@randstad.com.hk