about the company
A well-known brokerage firm is hiring for a Client Services Associate. The ideal candidate will have 2+ years of experience in customer services within financial services and good financial product knowledge.
about the job
- Handle clients' enquiries regarding trading various financial products on the platform
- Follow up with clients' enquiries, make sure all problems have been escalated and followed up
- Educate clients in using the trading platform and system
- Ensure customers are able to trade on the platform and all their queries have been answered
skills & experiences required
- Bachelor's degree in any discipline
- 2 years of experience in customer service within financial services
- Interested in finance and preferably good financial product knowledge
- Able to speak in Cantonese, English and Mandarin is a must
To apply online, please click on the link below. Alternatively, for a confidential discussion please contact Kira Tang on + 852 2232 3492 or email: kira.tang@randstad.com.hk