client service representative in Hong Kong

posted
contact
vivian cheung, randstad hong kong
job type
permanent
apply now

job details

posted
location
hong kong
specialism
sales
job type
permanent
working hours
Full-Time
reference number
91M0132432_1557823927
contact
vivian cheung, randstad hong kong
apply now

job description

about the company:

Our client, a global market leader in financial press release distribution, is looking for a Client Service Representative to be the first point of contact for their clients. You will be a key liaison between the sales team and the clients.

about the job:

In this role, you will be responsible for fielding incoming calls from prospective and existing clients, including pricing and general product information. You will also ensure client follow-up occurs, and inform the sales team of specific client interactions. You will also assist in sponsored office events, such as media breakfasts and client visits. Most importantly, you will provide excellent customer service and support.

skills & experiences required:

● At least 2 years experience providing customer service in a fast-paced environment
● Excellent verbal and written communication skills in English, Cantonese, and Mandarin
● Customer-focused and have experience liaising with client and vendors
● Ideally proficient in Salesforce

What’s on Offer:

• International environment, with offices in the US, Europe, and across Asia
• 5 day working days
• Dynamic team
• Exposure to Asia market
• Full medical & dental benfits

Please send your updated CV at vivian.cheung@randstad.com.hk, or call Vivian at 2232-3413 for more information

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree