claims specialist.

about the companyYou will join one of the world's largest privately held insurance firms, providing insurance, risk management, employee benefits and retirement services. about the jobYou will lead the team to meet the claim service standardYou will approve of claims cases within own claims authority and provide recommendation to senior for those claims exceeding own authority limitsYou will manage enquiries and complaints of different stakeholdersYou will assist in administration duties in claims areas such as compose claims correspondences, set up, review and revise claims procedure or guidelines or workflows and claims forms, etc.You will analyze, provide opinions and handling strategy for complaint/appeal claim cases independentlyYou will mentor junior staffs for training and development, and facilitating training sessions to sales force when necessaryYou will prepare management reports, statistical and analytical claims report in a timely manner for regular claims statistics and irregular claims trends and give proactive suggestions to enhance the quality of worksYou will take part in departmental / company projects where necessaryYou will conduct Quality Assurance review to maintain good quality service for hotline inquiry and letter writingYou will conduct Technical Audit to ensure the claim process in compliance with claims policy and company rules skills & experiences requiredYou are a Bachelor Degree Holder, preferably with FLMI/ACSYou have 4+ years of life insurance claims experience You have supervision experienceYou have excellent life insurance product knowledgeYou have good interpersonal skills and are customer-orientedTo apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on + 852 2232 3424 or email: keith.kwan@randstad.com.hk

about the companyYou will join one of the world's largest global insurance providers. about the jobYou will assist Assistant Manager to support in daily claims operation, enquiry and continuous claims process improvementYou will assess and approve complicated claimsYou will meet service turnaround time and achieve claims KPI targetsYou will handle enquiries from various departmentsYou will assist in reviewing and improving claims processYou will assist in compiling regular management reportYou will assist in providing training to colleagues and distributorsskills & experiences requiredYou are a Bachelor Degree HolderYou are preferably with life insurance claims experienceYou are self-motivated and result-oriented, and able to work under pressureYou are customer-oriented, with good interpersonal skills To apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on + 852 2232 3424 or email: keith.kwan@randstad.com.hk

about the companyYou will join one of the world's largest privately held insurance firms, providing insurance, risk management, employee benefits and retirement services. about the jobYou will assist in managing Workers Compensation litigated claims in taking responsibility to resolve all enquiriesYou will review, resolve and finalize claims within authority limits at an optimum level and are processed effectivelyYou will process the relevant evidence and information to accurately assess the value of the litigated claim and to recognize potential fraud/recovery indicatorsYou will develop a claim case strategy to ensure appropriate reserves are assigned with investigations conducted and appropriate suppliers engagedYou will conduct in-house global settlement or be able to guide team to conduct in-house global settlementYou will communicate with all stakeholders and achieve compromised settlement to conclude the case at the earliest time and avoid litigationYou will review claims with clients and work with our healthcare specialist in minimizing claims durationYou will report to claims management team on adverse trend of development of claims and for clients with adverse claims experienceYou will assist Claims Manager to monitor and evaluate the performance of external loss adjuster whose services form part of claims servicesYou will set and monitor reserve adequately and timely and ensure the authoritative level laid down are complied withYou will supervise and coach staff on claims management skills & experiences requiredYou are a Bachelor Degree Holder, preferably with ANZIIF/ACIIYou have 3+ years of EC claims experience and 1+ years of supervision experienceYou have medical and litigation knowledgeYou understand industry standard, legislation and legal liabilityYou have experience managing both corporate and SMEs clientsYou have good interpersonal skills and are customer-orientedTo apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on + 852 2232 3424 or email: keith.kwan@randstad.com.hk