claims manager in Hong Kong

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job details

hong kong
job type
working hours
reference number
abbie cheng, randstad hong kong
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job description

About the job

  • Supervise claims team and accountable to monitor and control claims settlements
  • Assess, negotiate and settle all outstanding and suggested claims
  • Liaise with IT department on UAT activities such as pre-UAT quality check, retest progress, UAT reports and post implementation monitoring
  • Ensure the service standard and performance of service providers on satisfactory level
  • Monitor trends in claims and prepare necessary statistical information and quarterly reports for management use

Skills and Qualifications

  • Degree holder with recognized insurance professional qualification is preferred
  • Minimum 5 years’ relevant experience in claims function
  • Good business sense and able to implement initiatives at corporate level and handles multiple projects
  • Good command of spoken written English and Chinese, knowledge of Mandarin is preferred
  • Proficiency in MS Office, e.g. Word, Excel and PowerPoint

For interested parties, please send your detailed resume to or contact Abbie Cheng at +852 2232 3484 for a confidential discussion. All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.


claims, operations, insurance, life, medical, manager, assistant manager


no additional qualifications required


As one of the leading insurance providers, our client promotes high performance. To enhance their expertise in Operations, an outstanding opportunity has arisen for an experienced professional to join their team as Claims Manager.

educational requirements

Associate Degree/Diploma