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call centre customer service, retail banking.

job details

summary

    job details

    about the company.

    Our client is a well established retail bank in Hong Kong providing financial, insurance, mortgage and other related services. Our client is looking for a talent with strong teamwork and progressiveness to join their retail banking team.

    about the team.

    You'll work as part of a goal-oriented team with strong leadership and front-office assistance.

    about the job.

    • You will answer phone calls from our HNW clients
    • You will resolve client complaints and keep track of comments
    • You will follow up on an existing client’s needs
    • You will provide consumers with phone banking services, including financial transactions, product information, and associated procedures.


    skills & experiences required.

    HKDSE/ HKCEE or above

    Good interpersonal and communication skills.

    Good command of both written and spoken English, Chinese and Putonghua

    If you're interested in this role, please submit your resume by clicking 'apply now' or contact Crystal Leung at +852 2232 3440 or email crystal.leung@randstad.com.hk for more information.

    about the company.

    Our client is a well established retail bank in Hong Kong providing financial, insurance, mortgage and other related services. Our client is looking for a talent with strong teamwork and progressiveness to join their retail banking team.

    about the team.

    You'll work as part of a goal-oriented team with strong leadership and front-office assistance.

    about the job.

    • You will answer phone calls from our HNW clients
    • You will resolve client complaints and keep track of comments
    • You will follow up on an existing client’s needs
    • You will provide consumers with phone banking services, including financial transactions, product information, and associated procedures.


    skills & experiences required.

    HKDSE/ HKCEE or above

    Good interpersonal and communication skills.

    Good command of both written and spoken English, Chinese and Putonghua

    If you're interested in this role, please submit your resume by clicking 'apply now' or contact Crystal Leung at +852 2232 3440 or email crystal.leung@randstad.com.hk for more information.