about the company.
my client is a Hong Kong based well known Insurance Company with huge exposure in the HK market. They are currently expanding across the globe.
about the team.
you will be working with a team of 20-25 professionals with regional exposure
about the job.
- manage online payment and claims pay-out processes
- implement the Group's framework to enable incoming and outgoing payments via mobile applications for all insurance markets, while adhering to agile methodologies
- evaluate payment gateways in various countries, considering factors such as customer experience and availability
- streamline outgoing payments for transactions that are currently processed manually or in batches
- create user stories for all payment-related functions and refine them in collaboration with technical teams
- provide support during development and UAT by following agile workflows
skills & experiences required.
- minimum of 6 years of relevant experience in a Business Analyst or equivalent role
- have strong BA experience in insurance industry
- strong knowledge of insurance payment and claims processes
- familiarity with payment gateways and mobile applications
- experience working in an agile environment
- excellent communication and collaboration skills