business analyst manager in Hong Kong

cherrie ho, randstad hong kong
job type
HK$ 50,000 - HK$ 56,000 per month

job details

hong kong
information technology
job type
working hours
HK$ 50,000 - HK$ 56,000 per month
reference number
cherrie ho, randstad hong kong

job description

About the company.

Our client is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, recognised for its financial strength and stability. They offers a comprehensive range of commercial banking products and services and other financial services such as consumer financing, share brokerage and insurance, among others. It has a network of over 90 branches and offices in Hong Kong SAR, Macau SAR and Mainland China.

About the team.
Our client has full spectrum of products and services in Retail Banking (Consumer and SME) that plays a unique position in the market to enable customers to manage their finance effectively. Digital is always the key focus of the bank in transforming the customer experience on many service touch points. The Bank places the focus on customer centric design on every digital solution to create seamless digital customer experience.
About the job.
  • Work with business and IT teams to gather requirements and define project scope
  • Meet and interview users to understand requirements for systems
  • Document fact-findings and results, design new process for delighted customer experience (CX) and specify system changes
  • Document business requirements for systems including business process workflow documentation
  • Identify functional impacts to front-to-back systems due to the gathered business and regulatory requirements
  • Ensure the IT security control and regulatory compliance requirement are included in all the proposing solutions
  • Coordinate software package evaluation and supports the preparation of product evaluation reports
  • Work with and integrate with Project Office and IT teams to develop project solutions
  • Work with project teams to define and track business benefits with Finance
  • Write and present project proposals with gather information
  • Review technical design and specification to confirm the defined functional and regulatory / security requirements have been met
  • Define critical success factors to drive the project issue tracks and system tests
  • Support preparation of UAT plan and scripts
  • Support users in preparing training materials, user manuals and assists and facilitate the initial training of trainers of new systems
Skills & experiences required.
  • Tertiary education in computer science and related subject, with 5 years or above in relevant working experience
  • Certificate of PMP or relevant qualification is preferrable
  • Solid experience to run sizeable IT projects in banking area
  • Proven experience in handling regional projects and stakeholder management across diversified business units
  • IT or management knowledge and skills in banking applications and technology initiatives desired
  • Project experience in Fintech/Digital Banking areas
  • Excellent interpersonal and communication skills
If you are interested to apply, please press "Apply Now" or come to visit our website at Randstad HK. For more details, feel free to contact Cherrie Ho at 2232 3440 or email at

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.


no additional skills required


no additional qualifications required

educational requirements

Vocational/Professional Qualification