about the job
...business analyst, insurance operations (m / am grade).
- hong kong
- posted 9 november 2023
- closes 7 january 2024
key responsibilities
Business Analyst, Insurance Operations (M / AM grade)experience
4 yearsskills
Operation transformation, customer service, policy administration, claims, underwriting, insurance operation, business excellence, operation flow, operation efficiencyqualifications
Bachelor's degree in business administration, insurance, or a related field. Master's degree is a plus.education
Vocational/Professional Qualification
the application process.
See what comes ahead in the application process. Find out how we help you land that job.
get in touch
we are here to help you with your questions.
JW
jeremy wong
related jobs.
see all jobs- about the job Monitor all complaint cases escalated from different channels and coordinate with stakeholders on case investigation, complaint resolution, service recovery and client communication Coach and supervise staff in the complaint handling and communication with customers Investigate on complaint cases and strive to find an effective solutions to customers’ concerns on different products and servicesPrepare management report and data to respectiveabout the job Monitor all complaint cases escalated from different channels and coordinate with stakeholders on case investigation, complaint resolution, service recovery and client communication Coach and supervise staff in the complaint handling and communication with customers Investigate on complaint cases and strive to find an effective solutions to customers’ concerns on different products and servicesPrepare management report and data to respective
- about the job Assist the sales head on implementation and execution of the business plans and initiativesPromote Company brand and products to assigned corporate clients via corporate activitiesDevelop and acquire new business to deepen relationships with existing and potential clients via assigned corporate client member base of designated brokerage partnerStrengthen and maintain a good relationship with respective partners and their key personals to drivabout the job Assist the sales head on implementation and execution of the business plans and initiativesPromote Company brand and products to assigned corporate clients via corporate activitiesDevelop and acquire new business to deepen relationships with existing and potential clients via assigned corporate client member base of designated brokerage partnerStrengthen and maintain a good relationship with respective partners and their key personals to driv
- about the job Assist in overseeing day-to-day operations, ensuring smooth workflow and adherence to established procedures and policiesCollaborate with senior management to develop and implement operational strategies to enhance productivity, quality, and customer satisfactionReviews & improves the operations in correspondence, cheque issuing & delivery progress. Monitors the service level on productivity, turnaround time, quality and service of printing vabout the job Assist in overseeing day-to-day operations, ensuring smooth workflow and adherence to established procedures and policiesCollaborate with senior management to develop and implement operational strategies to enhance productivity, quality, and customer satisfactionReviews & improves the operations in correspondence, cheque issuing & delivery progress. Monitors the service level on productivity, turnaround time, quality and service of printing v
