about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managersskills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/ManagerInterested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to firstname.lastname@example.org if you have any questions.