- Offer second-tier support for critical applications used by the front office business
- Collaborate with global colleagues on APAC-related projects and issues
- Provide assistance in regional regulatory and audit exercises for the technology organization by coordinating with regional and global stakeholders
- Collaborate with business stakeholders and technology teams to define application requirements and perform system design, mainly for management reporting platforms and sales tools
- Develop and maintain comprehensive documentation for supported platforms, including technical, design, and user documentation
- Ensure timely production implementation by meeting agreed-upon target dates
- Maintain effective project communication and management reporting routines with stakeholders
- Monitor issues and risks and escalate them as necessary
skills & experiences required.
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 3+ years of working experience in application support and project management
- Strong knowledge of management reporting platforms, sales tools, and related technologies
- Excellent communication and interpersonal skills, with the ability to liaise with global counterparts and regional and global stakeholders
- Strong project management skills, including the ability to plan, execute, and monitor projects effectively
- Fluency in English and other languages as needed to communicate effectively with global colleagues and stakeholders
If you’re interested in this exciting opportunity please don’t delay and click 'APPLY NOW' or for more information, reach out to Russell Regalado on russell.regalado@randstad.com.hk