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application specialist (medical device) (capital device).

job details

summary

    job details

    about the company.

    Our client is a global leading medical device company in the medical imaging area. They are now looking for an Application Specialist to further support the business. You will focus on performing product demonstrations and explaining those mechanisms to the professionals. If you are interested in clinical support roles with solid experience or radiographer license, please apply.

    about the job.

    As an Application Specialist, you are responsible to

    • provide clients on-site, including follow-ups, updates, and upgrades for common systems and applications.
    • consult clients and assist with improving specific workflows, including modifying system parameters and putting new techniques and clinical procedures into practice to increase customer portfolio
    • manage client requests, escalations, and complaints, including fault identification and repair, troubleshooting.
    • support for PLM/CRM processes, including field knowledge of client requirements, problems, and known program failures
    • support for sales activities such as product presentations and the creation of clinical case studies
    skills & experiences required.
    • bachelor degree of Science, radiology, physics or related field
    • at least 2 years of experience in the medical device industry, preferably in capital device or Diagnostics field
    • excellent communication and interpersonal skills
    • candidate with radiography background would be highly preferred
    • passionate to the Diagnostic field, energetic and team player
    • proficiency in PC applications such as MS Word, Excel and PowerPoint

    Interested parties, please apply directly with your current and expected salary. Feel free to reach out to Perry Chung at perry.chung@randstad.com.hk for any questions you might have.

    about the company.

    Our client is a global leading medical device company in the medical imaging area. They are now looking for an Application Specialist to further support the business. You will focus on performing product demonstrations and explaining those mechanisms to the professionals. If you are interested in clinical support roles with solid experience or radiographer license, please apply.

    about the job.

    As an Application Specialist, you are responsible to

    • provide clients on-site, including follow-ups, updates, and upgrades for common systems and applications.
    • consult clients and assist with improving specific workflows, including modifying system parameters and putting new techniques and clinical procedures into practice to increase customer portfolio
    • manage client requests, escalations, and complaints, including fault identification and repair, troubleshooting.
    • support for PLM/CRM processes, including field knowledge of client requirements, problems, and known program failures
    • support for sales activities such as product presentations and the creation of clinical case studies
    skills & experiences required.
    • bachelor degree of Science, radiology, physics or related field
    • at least 2 years of experience in the medical device industry, preferably in capital device or Diagnostics field
    • excellent communication and interpersonal skills
    • candidate with radiography background would be highly preferred
    • passionate to the Diagnostic field, energetic and team player
    • proficiency in PC applications such as MS Word, Excel and PowerPoint

    Interested parties, please apply directly with your current and expected salary. Feel free to reach out to Perry Chung at perry.chung@randstad.com.hk for any questions you might have.