relationship manager - efx-trading in Central and Western District

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job details

central and western district
job category
banking & financial services
job type
reference number
lotte janssen, randstad hong kong
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job description

  • News and financial market data giant
  • Collaborative company culture
  • World’s admired global company

about the company.
The company is a world leading news and financial market data services giant.

about the team.
Your team will be the Transactions Sales team that covers accounts in Hong Kong and Taiwan. You will be liaising with account managers, technical account managers and the client services team as well as work closely with our client’s eFX trading and sales desks. The team culture is friendly and cooperative and you will need to be a real team player with good interpersonal skills.

about the job.
  • Manage relationships with and train the customer’s eFX trading and sales functions on the company’s FX CLOB trading venues and APIs ensuring customer adoption and satisfaction
  • Ensure all RM customers are met regularly
  • Find supplementary opportunities to increasing usage, volume and revenue from current customers
  • Achieve volume and product adoption targets
  • Work with colleagues globally to deliver a unified and consistent client experience
  • Work closely with the Client Service & Account Management teams and client’s eFX trading & sales desks
  • Identify new product or functionality enhancements to address the client needs

skills & experiences required.
  • Minimum 3 years experience in Relationship Management or Client Services with a background in Foreign Exchange and provide a high level of customer service
  • Strong FX market knowledge, technical product knowledge and experience in promoting established eFX trading services to the FX financial community
  • Experience working with an e-trading platform, FX or other financial markets software product through a vendor or bank
  • Key abilities: Relationship Management, E-trading, CLOBs and APIs. Preferably you have worked in the markets side of liquidity management
  • Very professional, results-oriented, driven, organized, able to deal with stress, with a track record of exceeding targets and driving revenues
  • Outstanding communication, presentation, organisational, analytical and problem-solving skills

Please click "APPLY NOW" or contact Lotte Janssen on +852 2232 3458.


Relationship Management, Client Service, FX, Foreign Exchange, e-trading, eFX, CLOB, API, financial markets software, communication, analytical, problem-solving, account management, liquidity management, markets side, upselling, presentation, Applica