desktop support in Hong Kong

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job details

hong kong
job category
information & technology
job type
HK$ 400,000 - HK$ 500,000 per year
reference number
ian luong, randstad hong kong
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job description

about the company.
For over 120 years, our client has been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. Our client remains one of the safest, most trusted and admired companies in the world.
about the job.

To provide IT/Desktop support services to employees to ensure that all service levels are achieved.

To adhere to system procedures ensuring they are maintained in line with BNYM standards

To provide resource on systems projects

To ensure that all systems procedures are clear, accurate and updated regularly

To suggest and assist in implementing improvements to operational procedures and technologies

To procure IT hardware & software for London as required and record same in the asset register

To install and configure PC’s and network equipment

To ensure the stability, continuity and recoverability of the London technical environment

To pro-actively build and maintain good working relationships with the Business to enhance the delivery of IT Services within corporate policies.

skills & experiences required.

Minimum 3 years IT/IS experience

Advantage working in an Investment Banking IT environment

Service Delivery focused with direct customer facing experiences.

Must have experience providing high level technical support in a very demanding environment

Must have experience in supporting demanding Business Users and External Clients

Must have in depth Microsoft Office support knowledge

Should you have any questions, please contact Ian Luong at 2232 3440.