cdd analyst - (open to fresh grad ,teller exp) in Hong Kong

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job details

hong kong
job category
banking & financial services
job type
reference number
charles lai, randstad hong kong
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job description

Our client is one of a growing multinational bank with a prestige brand name. As a reputable leading bank, emphasis on the growth of employees and good culture of promoting strong performers is a key for our client to be awarded globally


• Handle inbound enquires from internal stakeholders and external clients in related to CDD periodic review
• Assist DRR team to complete the CDD review for individual clients
• Assist PRR team to handle the deficient cases by contacting individual clients for required information
• Handle outbound calls for the Hard Hold cases and the return mail of SAR exit cases
• Support the special assignments, such as Data Remediation Project, HH conversion, whenever is required
• Make follow up calls to non-responded clients
• Handle the customer complaints and work closely when relevant parties on the follow up actions
• Understand the comply with all applicable laws & regulations and group & country policies
•Customer Service for inbound and outbound call for CDD hotline
•Any other ad-hoc work as assign

•Bachelor’s degree
•1 work experience in banking / teller roles
•Has overseen projects by CDD KYC teams
•Excellent MS Excel, Word and PowerPoint skills essential;
•Excellent written and oral communication in both in English and Chinese;

If you are interested in this position, please click link to apply. If you would like to know more about this role, please contact Charles Lai at +852 2232 3417 for confidential conversation.